Our Managed IT Services
We provide comprehensive IT managed services so you can focus on what matters most—your people and your organization. By trusting our team with the management, monitoring, and maintenance of your IT services, you’ll have peace of mind knowing your IT solutions are tailored to your needs, and your security and backup requirements are covered.
We’re here to make your work life easier and your IT environment safer.
Fully Managed IT Environments
“Fully managed” means you get full IT support for a predictable monthly cost, based on the number of users and devices within your organization.
IT Horizons becomes your IT department, handling everything from complete technical support, cybersecurity, data protection, and asset management to strategic planning and consulting. You get a full service, experienced IT team for less than the cost of hiring a junior employee.
We help you get more from your technology–more value, more reliability, and more peace of mind.
Helpdesk & Tech Support
Need help? Our IT managed services come with friendly, expert customer support. You can reach our help desk anytime via phone, email, an online ticket system, or remote assistant tools.
Proactive Support & Regular Maintenance
Managed IT services are the easiest way to prevent issues before they occur. Our managed IT approach includes routine system-wide updates, security patches, and lifecycle hardware management to eliminate or reduce costly downtime and outages.
IT Security & Cybersecurity
IT Horizons takes the security of your network very seriously.
You can rest easy knowing that the leading and most relevant antivirus, anti-spam and edge security (firewall appliances, etc.) have been implemented and are continuously monitored.
Monitoring, Asset & Configuration Management
The IT Horizon’s managed services team monitors your systems 24/7 to detect and fix issues before they cause disruptions or outages. This vigilant monitoring gives us the ability to respond quickly if outages do occur.
We manage inventory tracking, warranty coordination, and repairs, ensuring all hardware and software are properly configured to create efficiencies through standardization.
Data Protection & Backups
Although it’s unlikely that disaster will strike under our close watch, our online and local backup and recovery solutions provide the peace of mind and security your organization needs. We periodically run IT test restores to make sure that, in the event of disaster or loss of data, we can recover your data quickly and efficiently.